Organizational change can be difficult. The ability to manage change has become a key competency for those seeking to enhance either personal or corporate efficiency and effectiveness. Planning and Managing Change provides a structured and practical approach to dealing with change. This book teaches the importance of proactively managing change and avoiding the knee-jerk reactions that undermine efforts to deal with the organizational and human issues that accompany change. Readers will learn how to: • Manage the process, content and human dynamics of change • Help others move successfully through the change process • Diagnose the impact of change • Identify how to engage the support of others • Determine key success factors for evaluating change effectiveness • Monitor change implementation • Plan and manage change to enhance adaptability and ensure continuous learning. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
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