5 - Creating and Evaluating Effective Implementation Processes
"Making Change Stick" shows you how to make your implementation plans much more effective. It begins by analyzing why change does not happen: why our initiatives frequently lead to far fewer benefits than we had expected, and why the benefits we do achieve decline over time. It then describes a meta-process called the "Cycle of Results" or CORE, an effective model for both creating and evaluating implementation plans. CORE is compared with other business processes, including sales, Deming's Plan-Do-Check-Act cycle, and the TOC Five Focusing Steps. It is then applied to implementation planning, with particular emphasis on Critical Chain implementations.
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