Summary of Best Practices for Information Technology
The theme in this book is the need to align all the efforts in an Information Technology shop. The chapters describe the need for vision, best practices for projects, operations, governance and how to measure the results. The book is filled with short stories about how things really work today and how they will be better tomorrow.
Coping Styles makes concepts from organizational psychology relevant to peoples’ daily lives. This book describes nine ways we cope with life’s difficulties and the nine ways we learn to help one another.
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