Fast track route to mastering the principles of audit and measurement.Covers the key areas of internal audit from ISO 9000 certification and organisation and organising internal controls to objective setting and performance measurement systems and the impact of the Internet as a communications tool.Examples and lessons from some of the world's most successful public administrations and businesses, including ISO (International Organization for Standardisation), the EU Audit Control and Monitoring Directorates, OCC (Office of the Comptroller of the Currency), and ideas and case studies from auditing firms including key auditing checklists.Includes a glossary of key concepts and a comprehensive resources guide.
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