Need to sell a new marketing idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate With Confidence!®.
In the third installment of A Dog and His Girl Mysteries, things are going to the cats! Dodge and Cassie can't visit the senior center or take a walk without landing in a mystery or two. Something's up with the vitamins some people in town are taking – and something doesn't seem right about an eccentric neighbor's mysterious "fall" that leaves…
1,254 Tips to improve your communication and interpersonal skills!
You will learn how to:
Establish credibility and show concern Transition from criticizing to coaching Listen to negotiate so that everybody feels like a winner Give clear instructions Give and receive usable feedback Ask appropriate questions and answer questions appropriately to gain cooperation Present ideas persuasively and communicate across gender and cultural lines
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