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July 26 , 2009

Paid in Full

Effective Collection of Accounts Receivable


It comes down to the right balance of being assertive and communications. You have a good product or service and deserve to be paid - on time, as agreed.

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One of the best trainers in Receivables Management will help you with strategies for letters, e-mail, mastering the phases of a collection call, the 'upset' (maybe rude) customer, how to overcome excuses, the voice to use on the telephone and more.

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