Keep Listening is a compelling patient memoir, charting the writer's journey to "hell and back" following the birth of her second child. It describes in candid detail the negligent care afforded to her by the medics involved in that birth, her subsequent ill health and near death and the impact of that on the writer, her family, her career and her finances. It also deals with the writer's unsuccessful attempt to sue her healthcare providers and includes a strong overriding message: quite simply, if all medics listened to their patients more, then both the healthcare system and patient outcomes would be immeasurably improved. The writer dedicates the book to her late father, an eminent surgeon, whose mantra was to tell his medical students to "always listen to the patient". The book reads more like a suspense ridden, page turning novel than a memoir and is a frank and emotionally charged account of her journey which exposes the failings of both the public and private health care systems in the UK.
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