Negotiate Anything! Secrets to Make Companies Treat You Fairly
“Negotiate Anything!” is the culmination of a 30 year longitudinal study of customer service – a first. It is authored by a husband and wife team. It has two audiences. For consumers, it presents secrets to make companies treat them fairly so they get their money’s worth. For businesses, it teaches them how to pull ahead of the competition by providing excellent customer service.
In 1936 Malaysia, Lu See is ordered to marry a fat, one-eyed banker whom she loathes. Instead, she flees the Juru river for Cambridge and the dream of becoming her country’s first female undergraduate. When the dream dissolves in tragedy only her life-sustaining friendship with the Tibetan maid, Sum Sum, saves her; but then Sum Sum disappears,…
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