How can the needs and perspective of patients be incorporated in the design and redesign of health services?
Health organizations are focusing more and more on patients – and requiring their employees to practise patient focused care. The Modernisation Initiative described in this book explores in three health service areas (kidney, stroke and sexual health services) how patients' and carers' involvement may inform and shape quality improvement work
From the #1 national bestselling author of Befriend and Betray, an intimate exposé of a criminal empire and the massacre that nearly started a global biker war.Having once infiltrated the Bandidos for three years in a landmark police operation, Alex Caine is uniquely positioned to reveal the untold story of the Hells Angels’…
This book guides you through the issues and challenges that teams seeking to involve users in changing health services are likely to face. It offers a wealth of practical knowledge about involving users. Those undertaking similar programmes, whether in primary care or hospital based, will find ideas and examples in this book to inspire and guide them.
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