Read alsoKent Urban Legends
What unsettling vision startled a truck driver on Detling Hill one snowy night? What is a wallaby doing on the motorway? And is there really a leaf man that resides in Spinney Woods? Urban legends are the funny and frightening and folklore people share today. Just like the early folk tales that came before them, these tales are formed from…
Robert Gates disagrees. Having led change successfully at three monumental organizations—the CIA, Texas A&M University, and the Department of Defense—he offers us the ultimate insider’s look at how major bureaus, organizations, and companies can be transformed, which is by turns heartening and inspiring and always instructive.
With practical, nuanced advice on tailoring reform to the operative culture (we see how Gates worked within the system to increase diversity at Texas A&M); effecting change within committees; engaging the power of compromise (“In the real world of bureaucratic institutions, you almost never get all you want when you want it”); and listening and responding to your team, Gates brings the full weight of his wisdom, candor, and devotion to civic duty to inspire others to lead desperately needed change.
From the Hardcover edition.